Tickets

Advance booking for 2012

The new season’s brochure – including a booking form – goes first to our Patrons, then to our Members.  Each group gains two weeks’ priority in which to book.  The same brochure then goes to the rest of our mailing list, in time for general booking to open.  You don’t however need a booking form to book, except in a priority period.

If you have opted to receive information by e-mail (see our Contact page), we shall e-mail you your booking form (as a Word file) at the same time as everyone else like you receives their printed brochure by post.

Click here to access our leaflet about becoming a Member or Patron; the PDF file will either open as a new on-screen page or be downloaded to your computer, depending on your own browser settings or preferences.

Key dates 2012

Priority booking for Patrons: opens on Wednesday 21 March (by post or e-mail only, using a booking form, during the priority period)

Prority booking for Members: opens on Wednesday 4 April (by post or e-mail only, using a booking form, during the priority period)

General booking: opens on Wednesday 18 April (by post, e-mail or phone).

How to pay

For tickets bought in advance, use a credit or debit card to pay – a debit card if you can, as it costs us less per transaction than a credit card.  [For safeguards about how we use your card data and other personal information, see our About page.]

We do not ask you to provide an SAE if you book by post (you can’t of course do this at all if you e-mail us a completed booking form); instead, we charge £1 per transaction for advance bookings where we post you your tickets.

Contacting the Box Office

If you phone the Box Office (01728-453193), please do so between 10am and 6pm, and not on weekends or public holidays: this maximises the chance that Tom will take your call in person and deal with your enquiry straight away.  [If no-one answers, please leave your name and phone number as clearly as you can and a brief message.]

Ticket availability

Once booking has opened, this website will have up-to-date information on tickets still available.  Click on the name of an individual concert on the right-hand side of this page; or go to the main Concerts page and activate the drop-down menu under Concerts on the top bar above.  By any of these routes, you’ll find the page for the individual concert/s you are interested in, where there will be a regularly updated summary of the ticket situation.

Most £14.50 and £11 tickets for the whole season are usually sold during the first month after priority bookings open.  If you are booking after that, it’s wise to check ticket availability for the concert/s you are hoping to attend before you contact the Box Office.

If the page for the concert you are hoping to attend says that all tickets are sold, there is a limited number of £8 rear nave tickets available on the door: see On a concert day below.

Prices and location

Individual ticket prices for 2012 are: £14.50 (nave), £11 (side aisles, chancel and altar) and £8 (all others).  A season ticket for all our 2012 concerts offers six tickets for the price of five: £72.50 for £14.50 tickets, £55 for £11 tickets and £40 for £8 tickets.

All £14.50 and £11 tickets give a numbered seat or place in a pew, as do the small number of £8 tickets in the main nave and side aisles; but the rear nave £8 seats are unnumbered (the church normally opens for concertgoers by 2.15pm).

We welcome children aged 5 or over, if accompanied by at least one adult willing to ensure that they are not disruptive.  Those younger are regrettably not allowed, however well-behaved.  Anyone between 6 and 25, and a full-time student with a valid ID card from a university or college, may book a ticket at half-price.

Click here for a plan of the church, showing the location of seats at the different prices for 2012; the PDF file will either open in a new window or be downloaded to your computer, depending on your own browser settings or preferences.

The church is small enough (its maximum capacity is only 230 concertgoers) that the acoustic is good wherever you sit, but a row of stone pillars between the central nave and each side aisle limits the view from some side and many rear seats.  Most of the central nave and side aisle seats are in wooden pews; most of the chancel, altar and rear nave seats are individual chairs (many new since 2009).

Spare tickets?

If you have tickets for a Cratfield concert which you cannot use, please tell the Box Office as soon as you can on 01728-453193; as long as we know by the day before a concert, we may be able to offer yours to someone else.  [Tickets are not normally otherwise returnable or refundable.]

Lost tickets?

If you know you had tickets for a concert but can no longer find them, please phone the Box Office on 01728-453193 and let Tom know, at the latest the day before the concert in question; he will normally be able to have duplicates waiting for you at the church.

On a concert day

By 9.30am on the morning of a concert, the page for that concert on this website will have been updated to reflect the latest position on ticket availability.  If you phone the Box Office any time after 9.30am, you’ll hear a recorded message summarising the same ticket information.

The Box Office won’t respond to phone calls on a concert day; but from 2.15pm onwards, you can buy any unsold or returned tickets at the church, paying in cash or by cheque (no card sales).

If you don’t yet have a ticket, please arrive at the church by 2.45pm.  The Box Office table is just inside the church on the left.