Concerts at Cratfield

Posts Tagged ‘Concerts at Cratfield’

All organisations which hold and process personal data need to have clear principles and practices.  This is to comply with the law, as well as to reassure those who deal with them that it is safe to let the organisation have data about them.  Concerts at Cratfield has now published the first version of an annual Data Protection Statement, which can be accessed from the ‘About‘ page of this website.  The document summarises the legal background and lists all the different classes of data which we hold, how we use each and the safeguards we adopt to ensure that the data is accurate, up-to-date, secure and not misused.

For our concertgoers, it is their contact information on our mailing-list which is the main data we hold, together with details of the tickets they have bought.  Most of those who book by post or telephone pay with a debit or credit card, so also trust us with their card details.  The new Statement makes clear that, once a ticket sale is complete, we destroy any hard copy record which could be used to link a purchaser’s name to their card details; the card details themselves are also destroyed at the same time.

In parallel, we are starting to review the whole of our mailing-list – as we do every few years.  So anyone who attends any of our 2010 concerts will be asked to fill in a short form, confirming their contact details and their wish to stay on, or be added to, our mailing-list.

The form will also give everyone on the mailing-list a chance to opt out of receiving the season brochure by post, as well as any other general mailings from Concerts at Cratfield.  This comes about since our website is a better source of information than our brochure: it has much more information and is regularly updated, especially with ticket availability for each concert.

Anyone who gives us an e-mail address will now be able to sign up to receive e-mail alerts about our concerts: these will include booking information (and a printable booking form) for the next season.  If you are reading this ‘post’,  you may be someone familiar with this website, who would welcome e-mail alerts in preference to receiving a brochure by post.  Reducing the scale of our annual mailing will of course reduce our costs, as well as saving resources more generally; but everyone who would like to be sent mailings by post will still receive them (free of charge).