Pauline Graham, who completed her second year as our Box Office in 2015, would like to stand down at the end of 2016 and pass the job on to a new person for the 2017 season. We are therefore looking for a volunteer, living in East Suffolk and keen on chamber music, who could ‘shadow’ Pauline during 2016, then be ready to take on the job fully for 2017 and beyond.
The busiest time for dealing with ticket applications is between March and May each year, when priority booking forms come in by post from Patrons and Members; then general booking starts (including by phone). Advance sales all take place via credit and debit cards, so the Box Office has its own terminal for those. Enquiries pick up again towards the start of the season in July and continue until the season is over in mid-September.
Tickets are also sold (or picked up) at each concert, so the person running the Box Office needs to be present at the desk in the church, selling CDs if our performers bring them.
The Box Office also looks after our mailing list – our most valuable asset – and assists in the annual mailing of information about the forthcoming season to all those on the list each Spring. Ticket ordering, ready for the season, happens at about the same time.
Clare Webb, our Treasurer, is approaching the maximum six-year term which our constitution allows her in the post. Her role is to run the money side of Concerts at Cratfield: banking cheques and cash, paying our musicians and suppliers, developing a budget for each season and reporting on the accounts for the season just ended to each AGM. The Treasurer is also the main point of contact with our Patrons and Members, running the direct debits and standing orders by which they pay regular subscriptions, some qualifying for Gift Aid.
Clare stands down at the end of the 2016 season, so we hope to find someone able to become familiar with the main tasks of the post well before then. Formal accounting or other financial management experience is not essential, but a clear head for figures and an attention to detail are essential. Clare estimates that the job needs only about half an hour a week over the year as a whole – but the demand is concentrated just after the year-end on 30 September each year, in the run-up to the AGM.
The way forward
If you are interested in either role, or know someone whom you think might be, please contact Philip Britton, who chairs Concerts at Cratfield: by phone on 01728 452695 or by e-mail to firstname.lastname@example.org.